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Privacy Policy

Legal Disclaimer

The information contained in this Privacy Policy is provided for general information purposes and outlines how Lean Edge collects, uses, stores, and protects personal information. While every effort has been made to ensure the accuracy and completeness of this Policy, it does not constitute legal advice and should not be relied upon as such.

Lean Edge complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). However, privacy requirements may vary depending on your personal circumstances. If you require legal advice specific to your situation or obligations, you should consult an independent legal professional.

By accessing our services or providing personal information to Lean Edge, you acknowledge and agree to the terms outlined in this Privacy Policy and understand that these terms may be updated periodically to ensure ongoing compliance and best practice.

Lean Edge is not responsible for any loss, damage, or claim arising from reliance on the information provided in this Policy.

Privacy Policy

Last updated: 19/11/2025

Lean Edge (“we”, “our”, “us”) is committed to protecting the privacy of athletes, parents, and young people who engage with our services. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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By accessing our website, using our services, or providing us with your information, you agree to the terms of this Privacy Policy.

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1. What Personal Information We Collect

We may collect the following types of information:

1.1 Personal Details

  • Name

  • Date of birth

  • Contact details (email, phone number, address)

  • Parent or guardian details for individuals under 18

1.2 Athlete Development Information

  • Sport participation history

  • Training preferences, goals, and performance reflections

  • Mentorship session notes

1.3 Payment & Transaction Details

  • Billing information

  • Transaction history
    (We do not store credit card information – these are processed securely through third-party payment providers.)

1.4 Website & Digital Usage Data

  • IP address

  • Device type and browser

  • Pages visited

  • Cookies and analytics data
     

2. How We Collect Information

We collect information when:

  • You register for a program, workshop, or mentorship service

  • You contact us via email, website form, phone, or social media

  • You participate in online sessions, surveys, or assessments

  • Parents or guardians provide information on behalf of a young athlete

We may also collect information from trusted third-party platforms we use for scheduling, billing, and communications.

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3. Why We Collect Personal Information

We collect information to:

  • Deliver mentorship, coaching, and athlete support services

  • Communicate with you about sessions, updates, and resources

  • Process payments and manage accounts

  • Personalise programs and track development

  • Improve our services, website, and user experience

  • Meet legal obligations, including child safety requirements

We collect only the information reasonably necessary to conduct our activities.
 

4. Working With Individuals Under 18

Lean Edge works closely with junior athletes aged 14–20. For individuals under 18:

  • We require parent or guardian consent before collecting or using personal information

  • We encourage open communication between young athletes and their parents

  • We prioritise safety, confidentiality, and wellbeing in all interactions

We store and handle youth information with heightened sensitivity and protection.
 

5. How We Store & Protect Information

Your information is stored securely using reputable Australian-compliant platforms.
We implement safeguards including:

  • Encrypted digital storage

  • Access controls and authentication

  • Regular data protection reviews

  • Secure cloud-based systems

Despite best practices, no data transmission can be guaranteed as fully secure. We encourage you to contact us immediately if you suspect any breach.
 

6. Sharing of Personal Information

We do not sell or rent personal information.

We may share information only when necessary:

With trusted service providers

(e.g., scheduling tools, payment processors, assessment platforms)
— all of which must comply with relevant privacy laws.

With parents or guardians

when the athlete is under 18, unless doing so would compromise safety or wellbeing.

When required by law

such as if there is a risk of harm or when responding to lawful requests from authorities.
 

7. Cookies & Website Analytics

Our website uses cookies and analytics tools to improve functionality and user experience.
You can manage cookie settings through your browser at any time.
 

8. Access, Corrections & Your Rights

You have the right to:

  • Access the information we hold about you

  • Request corrections to inaccurate details

  • Withdraw consent (where applicable)

  • Ask us to delete information — unless we must retain it for legal or operational reasons

Requests can be made at any time via the contact details below.
 

9. Contact Us

If you have questions, concerns, or wish to make a request regarding your personal information, please contact:

Lean Edge
Email: kelly@leanedge.com.au

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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